In compliance with the requirements contained in article 10 of Law 34/2002, of July 11, the following data is reflected below: the company that owns the web domain ARVENG TRAINING & ENGINEERING SL (hereinafter ARVENG), located at Avenida de Manoteras 10, Building B, Office 111 (28050) Madrid Spain, C.I.F. number: b-87794293. Contact email:


Access and / or use of this ARVENG website gives the condition of USER, who accepts, the General Conditions of Use reflected here. The aforementioned Conditions will be applied independently of the General Contracting Conditions that in their case are mandatory.


WWW.ARVENGTRAINING.COM provides access to a multitude of information, services, etc., (hereinafter “the contents”) on the Internet belonging to ARVENG or its licensors to which the USER may have access. The USER assumes responsibility for the use of the website. This responsibility extends to the registration that is necessary to access certain services or content. In said registration, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it. The USER agrees to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that the name of the company that created the website offers through its portal and by way of example, but not limiting, not to use them to (i) engage in illicit, illegal or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or an attempt against human rights; (iii) cause damage to the physical and logical systems of the Name of the company that created the website, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the damage mentioned above; (iv) try to access and, where appropriate, use the email accounts of other users and modify it, manipulate their messages. The name of the company that created the website reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, the order or public safety or that, in his opinion, were not suitable for publication. In any case, ARVENG will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.


ARVENG complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of the Organic Law and other regulations in force at all times, and ensures the correct use and treatment of the user’s personal data. To do this, together with each form for the collection of personal data, in the services that the user may request from, he will inform the user of the existence and acceptance of the particular conditions of the treatment of his data in each case, informing you of the responsibility of the file created, the address of the person responsible, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and data communications to third parties, where appropriate.


ARVENG by itself or as assignee, is the owner of all the intellectual and industrial property rights of its web page, as well as the elements contained in it (for example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by ARVENG or its licensors..
All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of ARVENG. The USER agrees to respect the Intellectual and Industrial Property rights owned by ARVENG. You can view the elements of the portal and even print, copy and store them on your computer’s hard drive or any other physical medium as long as it is, solely and exclusively, for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of ARVENG..


ARVENG is not responsible, in any case, for damages of any nature that may be caused, by way of example: errors or omissions in the contents, unavailability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.


ARVENG reserves the right to make the modifications that deems appropriate on its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located in the portal.


In the event that links or hyperlinks to other Internet sites are available in WWW.ARVENGTRAINING.COM ARVENG will not exercise any type of control over said sites and content. In no case will ARVENG assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks. or other Internet sites..
Likewise, the inclusion of these external connections will not imply any type of association, merger, or participation with the connected entities.


ARVENG reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with these General Conditions of Use.
The relationship between ARVENG and the USER will be governed by current Spanish regulations and any controversy will be submitted to the Courts and Tribunals of the city of Madrid, Spain.


These general conditions of sale constitute a single contractual document and contain all the contractual relationships between the parties.


The object of the contractual relationship between Arveng Training & Engineering S.L. (hereinafter ARVENG) and the client-USER (hereinafter the USER) will be the purchase and sale of online courses offered on the Website. The characteristics of the products offered are those that appear on this website.


Courses are offered whenever available. If a course is not available, or cannot start on the scheduled date, users of the website will be informed of this as soon as possible. If there are no seats in a certain group of classes, the opportunity to join the waiting list will be offered in case of vacancies. Likewise, the place may be reserved for the next available call..


If one or more of the provisions of these general conditions of sale are declared null or invalid by virtue of a law, a regulation or a firm decision of a judicial body, the other provisions will continue to maintain full validity and legal effects.


The prices of the courses are indicated in euros. They do not include the taxes applicable on the day of the order, especially VAT. The price invoiced to the buyer is the one indicated in the payment confirmation that appears on the web, at the end of the registration process.


ARVENG reserves the right, which the user accepts, to modify their prices at any time, but the courses will be billed at the rates in force at the time of registration.


After enrollment in the course making the corresponding payment, and after received by ARVENG, the USER will receive a confirmation email with all the details for the start of the course.


In the event of any incident or delay in the start of the courses, ARVENG undertakes to take the necessary steps to expedite said start.
In the event of an incident or delay in the beginning of a course, the USER has the right to request a refund of the amount paid, in which case ARVENG will proceed with said refund. In this case, ARVENG will return, exclusively, the amount that the USER paid for the purchase of their course, without there being any obligation on the part of ARVENG to cover any type of expense that may have been incurred in said operation.
Likewise, the USER has the right to request the refund of the amount paid in case of force majeure, as detailed below: government intervention, military activity, strikes or any other circumstance that makes the course delivery by ARVENG impossible or not recommended.


Article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other laws, establishes that contracts that are exempt from the right of withdrawal refer to:
“(Section m)) The supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that they consequently lose their right of withdrawal.”
Therefore, through this document, we inform you that in compliance with the aforementioned regulations, the acquisition made is excluded from the right of withdrawal from the moment you access the virtual campus as a USER, with the keys provided by ARVENG to such an end.
Notwithstanding the foregoing, ARVENG offers you the possibility of making any change of the product purchased for another of equal or lesser value, within the following 30 days after the date of registration, which will be understood as the effective date of payment or your commitment to carry it out.


The USER declares to have sufficient computer knowledge that allows him to follow the methodology of this program and to be able to develop it with full guarantees of acquiring the necessary knowledge to obtain the corresponding degree.
The USER may not use the documentation, technical notes, practical cases, activities, etc., that ARVENG can provide for purposes other than their own training, except with written authorization.
The USER is not authorized to distribute, transmit, copy, show, execute, reproduce, grant licenses, use the material as a basis for other works, transfer or sell in any way any type of information, documents, documentation, images, programming code. , logos, brands, products or services obtained from ARVENG.
Access to the Virtual Campus will be done through a username and a personal access code or Password. This password is personal and non-transferable. In case of loss or theft of the password, the user must immediately notify ARVENG, otherwise the USER will be responsible for the modifications and uses applicable to his account up to that moment.


ARVENG undertakes to reserve the place to the USER at the time registration is completed and payment is made in the manner described in “Payment Methods”, once said USER is admitted.
ARVENG is committed to providing the pedagogical content, teaching staff and online support necessary for the full development of the Course in which you have enrolled, according to the chosen study modality.
ARVENG undertakes to issue and deliver to the USER, once the course is completed with use and completion of all payments, a Diploma or document accrediting the studies completed. Said certificate will be sent in digital format.


ARVENG has the right to suspend user access to offers and services due to the violation of the conditions of use or on the well-founded suspicion of such violation without any other indication or reason.
The expulsion implies the loss of USER’s rights on the course, of obtaining the title or diploma accrediting the completion of the respective program, as well as the non-refund of the registration fee. This same condition will be given in the case of resignation once the course has started.
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